super swim school creche

Crèche

Philosophy Statement

Our childcare is designed for Super Swim School Members and their children. We aim to provide a safe, happy and rewarding care environment for your child whilst you enjoy the centres facilities, secure in the knowledge that your child is being cared for by our qualified, compliant, friendly and professional team.

Our Childcare meets the high standards required by Department of Education & Training and has been approved and registered as a Limited Hours Service Type 1 for a maximum of 21 children per session.

General Information

  • Super Swim School offers occasional care for members with children from 6 weeks to 5 years of age.
  • Occasional care is only available whilst the parents are using the Centre’s Facilities.
  • Each child may be cared for a maximum of 2 hours per day and no more than 6 hours per week no more than 6.
  • On arrival and departure you will be required to sign the attendance book with both parent and child’s full name (see Policy 5).
  • In the event of an emergency all children will be evacuated to front car park fence close to the Cheesecake Shop, and can be collected from this point. Parents must sign the child/children out from attendance record at this point.

Hours of Operation

  • Session 1  : 9.00am     10.15am Monday to Friday
  • Session 2  : 10.30am    11.45am Monday to Friday

Childcare is not open Weekends or Public Holidays and 4 weeks during the Christmas Break.

Bookings

Bookings can be made in Childcare room or at Reception if childcare is closed or by telephoning 9789 3566. Members are able to book up to 7 days in advance.

BOOKINGS ARE ESSENTIAL AND MUST BE MADE AT LEAST 24 HOURS IN ADVANCE.

If for any reason you need to cancel your booking, please give at least 12 hours notice or you will incur the normal childcare fee. Department of Education & Training regulations limit the number of children we can have in the childcare at any one time, therefore it is necessary for you to arrive and depart according to your booked times.

Enrolments

An enrolment form must be fully completed on, or prior to, your first visit to the Childcare. Information on this form authorises Childcare Team members to act on your behalf in case of an emergency. Your child’s safety is always our highest priority. Enrolment forms are available at Reception. It is recommended that you complete this form in advance, as some information required may not be readily available.

Please tell a team member if you change contact details so that we can keep your details current.

Fees

Casual per child $5.50 member $9.50 non member
10 Sessions $50.00 member $85.00 non member
20 Sessions $90.00 member

Maximum charge will be for 2 children of the same family.

Childcare fees are non-refundable and non-transferable

Children’s Requirements

Please dress your child in clothes that they can comfortably paint, play and explore the environment in. While children will be encouraged to use the aprons provided when painting, we cannot guarantee their use.

Each session has a snack break which gives the children an opportunity to sit down and eat with other children and develop their social skills. The children will be served fresh fruit and water.

Due to some children’s allergies, apart from the fruit and water provided, we are a “food free zone”.

Baby Feeding & Nappy Change

Childcare Team Members will feed your baby should it be necessary but with nappy change a Team Member will come and get you to change your baby’s nappy should this be required. However we ask all mothers to make sure that their baby is fed and has a clean nappy on before putting them into childcare.

Toys

We do have ample toys available for the children to play with, however should your child wish to bring in their own toy please be aware that childcare team members will endeavor to take care of, but cannot be responsible for such toys.

Daily Routines

During a session your child will generally experience a snack/food time of fruit only, hand washing, toileting, story and music time, group activity, mat time and a variety of art activities. Equipment is also available which encourages fantasy play, gross and fine motor skill development, sharing and taking turns.

Complaints

All parents have the right to have their concerns heard. Families with concerns or complaints are encouraged to discuss these with the Child Care Supervisors in the first instance.

Complaints which are not resolved to the family’s satisfaction will then be referred to the Management and thereafter, if necessary, the Department of Education & Training.

All written complaints and concerns will be addressed verbally within 24 hours and in writing within 5 working days.

If the complaint is still not dealt with to the family’s satisfaction the Department of Education & Training can be contacted on 8765 5787

Find out more…

Talk to one of our nationally qualified instructors today